About us

Your new purchase may look fine, with nice decorations and smart kitchens, or bespoke flooring and bathrooms, but it could have hidden defects that only a qualified surveyor could uncover.

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Why choose us?

At Heyes Chartered Surveyors we provide the considerable expertise and experience, enabling us to provide all three levels of home survey report, to the highest quality. Our experienced, dedicated and conscientious surveyors, with local knowledge of the properties within your area, we provide concise and jargon free information to allow you to make these important decisions before you commit to buy.

  • Stress free from Start to Finish - we will handle it all the way from taking the instruction
  • Easy to understand ‘Jargon Free' survey report with all questions answered
  • Professional, prompt and friendly service with extensive knowledge of properties in your and the surrounding areas
  • Reports completed and returned within 5-7 working days
  • Excellent value for money & payment only taken when report is complete
  • Regulated members of the RICS and carry full professional indemnity insurance
  • Over 18 years structural building surveying experience
  • Verbal feedback given after survey, if requested


The importance of a home survey

As members of RICS, we subscribe to many news and research documents. The ones conducted by the Royal Institution of Chartered Surveyors (RICS), showed that ‘on average, buyers who do not obtain a home survey report, spend almost £6,000 on repair bills once they have moved into their new home. A home survey will provide the buyer with much more information on the condition of the property and highlight any work that will need to be carried out’ (RICS 2015).


What Survey should I choose?

As a home buyer, we strongly advise you instruct either a level 1, 2 or 3 home survey, which will highlight any significant or dangerous defects to enable you to make a decision about your purchase, or provide you with the facts to place you in a position to renegotiate the original offer you submitted.

Frequently Asked Questions

Drop us an email if you couldn’t find an answer to your question in the following list.

Does the report cover the services such as electricity, gas, water and heating for example?

Yes, we provide the advice required to allow you to make a detailed decision on the services or advise further investigations, where required.

Do you test for asbestos?

The survey is a visual inspection and we are not qualified to undertake testing. We will advise if we suspect asbestos materials are present and advise of the next steps.

Will a Level 2 RICS Home Survey (Homebuyer Report) Provide Repair Costs?

No, only a Level 3 RICS Home Survey (Building Survey) can provide this.

Will a Level 3 Building Survey include a market valuation?

No, only a Level 2 RICS Home Survey (Homebuyer Report) will include a Market Valuation. However, we are able to provide a separate, stand alone market valuation report alongside a Level 3 Building Survey Report. Please note there is an additional fee for this service.

Are cellars, drains and loft spaces inspected?

Yes, cellars and loft spaces are inspected if we deem them safe to access. Drains are not inspected but we will make comments on visual and connecting components.

Will you advise of risks such as mining areas, subsidence and flooding?

Yes, we advise if these are risks, but do not carry out any specific reports or geological tests.

I’ve had a mortgage valuation. Why do I need a Level 1, 2 or 3 survey undertaking as well?

The Level 1, 2 or 3 survey should not be confused with a mortgage valuation report. The mortgage valuation will give your mortgage lender assurance for its loan. It will not give you an assessment of the condition of the property, or advice about repairs and maintenance.

Are all your surveyors qualified?

Yes, all our surveyors are either FRICS, MRICS or AssocRICS. It is a requirement of us being regulated with RICS that surveyors who are employed by us have at least one of these qualifications. We will never send an unqualified surveyor to carry out your survey. Our professional indemnity insurance is not valid either unless our surveyors carry these qualifications.

Do you carry insurance?

Yes, we are fully compliant and carry full professional indemnity insurance cover and public liability. It is a strict RICS regulation that we carry this insurance cover.